Privacy policy
Version 2026-10-13-borrador
Who we are
Mi Querida Comunidad connects Central Florida homeowners and residents with home improvement and maintenance professionals.
Data we collect
Account data: name, email, phone, ZIP code, language and contact preference.
Request data: service, description, location, address (optional) and any photos you choose to attach.
Provider data: business information, services, areas and documents such as licenses or insurance.
Consent and activity records needed for the security and traceability of the service.
How we use it
To manage your account, review and assign your requests, let the assigned professional contact you, and show you progress.
To verify providers before activating them.
To send you news only if you authorized it; you can withdraw that authorization in your profile.
Who we share it with
Request data is only shared with the professional assigned to that request and with the admin team.
Provider documents are private: only the provider and the admin team can see them.
We use technology providers to host the platform. We do not sell your data.
Security and retention
We apply role-based access controls, private file storage with temporary links, and change logs.
We keep information while your account is active or as needed for legal or operational purposes.
Your rights
You can update your data from your profile and request access, correction or deletion of your information.
Privacy contact channel: to be defined before the public launch.